One Cognify record, always
Channels are an implementation detail. People are the unit we build around — which is why we built our own CRM rather than renting one.
A customer messages on Instagram, calls the next morning and finishes on WhatsApp — and gets treated like three different strangers. LgoChat exists to make that impossible.
We are based here, our customers are here, and the product is shaped by how business actually gets done in this market — Messenger and Viber before email, peso pricing set for local budgets rather than converted from dollars, and support inside your working hours instead of someone else’s.
No offshore queue and no overnight wait for a reply from another timezone.
The best AI support is invisible: fast, correct, and quick to fetch a human when a human is what's needed. Every product decision we make starts from the customer on the other end of the thread, not from a containment-rate dashboard.
Channels are an implementation detail. People are the unit we build around — which is why we built our own CRM rather than renting one.
“Talk to a human” always works — in any language, on any channel, first time.
An escalation beats a confident wrong answer, every single time.
Annual audit, with reports available under NDA.
Standard DPA, sub-processor list and deletion workflows.
Choose EU, US or APAC storage on Enterprise plans.
Every agent action and config change, exportable.
“We were drowning in WhatsApp and Instagram DMs. LgoChat now resolves four out of five conversations on its own, and the ones it escalates arrive with a summary my team can act on in seconds. Bookings went up without adding headcount.”
“The voice agent answers every call after hours and books tours straight into our calendar. We stopped losing the 6pm-to-9am enquiries entirely — that alone paid for the platform in the first month.”
Book a walkthrough, or email the team directly — we answer our own inbox.