WhatsApp chatbot
that closes, not just chats

Official Cloud API, template messages and 24-hour service windows.

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98% Message open rate — average across LgoChat customers.

1,284 chats handled today

LG LgoChat Assistant Online · replies instantly WhatsApp

Hi! Do you have the walnut dining table in stock? And can someone measure my space?

AI agent Yes — the walnut table is in stock in 160cm and 200cm. I can book a free in-home measure this week. 📏

Thursday 15:30 works. Can I pay a deposit now?

Handed to Maya · Sales

Maya · human Booked for Thu 15:30 and I've sent your deposit link. See you then, Sara!

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+3.4x appointments booked

What you get

Built specifically for WhatsApp

Run sales and support on the channel your customers actually check. LgoChat handles template approval, opt-ins, session windows and the green tick for you.

WhatsApp Business Cloud API with hosted numbers
Template library with submission and approval tracking
Catalogue, cart and payment links in-thread
Multi-agent shared inbox on one business number

Human handoff included

Every WhatsApp conversation can escalate to your team in one click, with the transcript, Cognify record, open tickets and an AI summary attached.

Cognify writes back automatically

Contacts, tags, tickets, deal stages and bookings update in our own Cognify CRM as the conversation happens — no connector in between.

Booking without leaving WhatsApp

Live availability, deposits and reminders run inside the thread. No redirects, no forms, no drop-off.

Platform

The same capabilities on every channel

AI agent trained on your business

Point it at your website, catalogue, PDFs and help centre. It learns your tone, policies and edge cases — no scripting required.

Visual flow builder

Drag-and-drop journeys with conditions, delays, A/B splits and webhooks when you want deterministic control over the AI.

Intent, sentiment and language detection

Route by what the customer means, not what they typed. Replies in 90+ languages, matched to the language they wrote in.

Guardrails and approvals

Topic blocklists, refusal rules, confidence thresholds and optional human review before sensitive replies go out.

One shared inbox

Every channel in a single queue with assignment, collision detection, internal notes and @mentions.

Handoff that keeps the context

Agents inherit the transcript, Cognify record, open tickets, order history and an AI summary the moment a conversation lands.

Keep going

Add another channel in minutes

Facebook Messenger Turn comments, ads and DMs into booked revenue. 12xFaster first reply Explore Instagram Story replies, Reels comments and DMs on autopilot. 4.1xMore qualified DMs Explore Telegram Fast, flexible bots for communities and support. 99.9%Uptime Explore Viber Reach the markets where Viber is the default. 97%Delivery rate Explore Web chat A widget on your site that actually converts. +38%Lift in demo requests Explore

Free plan · no card

Put an AI agent on every channel this week

Messenger, WhatsApp, Instagram, Telegram, Viber, web chat, email and voice — with human handoff, the Cognify CRM, ticketing and booking built in. Live in 10 minutes.