Voice agents
that answer every call

AI voice agents that answer the phone like your best rep.

24/7 Calls answered — average across LgoChat customers.

Inbound call · +63 917 555 0142 AI voice agent · 00:47 · English detected
Caller Hi, I'd like to move my appointment from Thursday to next week.
AI Of course. I have your Thursday 15:30 measure booked. I can do Tuesday 10:00 or Wednesday 16:00 — which suits you?
Caller Wednesday afternoon, please. And can I add the matching bench?
AI Done — Wednesday 16:00, confirmation sent to WhatsApp. Let me bring in Maya to price the bench with you.
Rebooked in CRM Warm transfer → Maya Sentiment: positive
What you get

Built specifically for Voice

Inbound and outbound calling with natural speech, barge-in, live transfer to a human and a full transcript written back to the CRM.

  • Inbound reception, routing and after-hours cover
  • Outbound reminders, follow-ups and win-backs
  • Warm transfer with full context to a live agent
  • Recording, transcript and sentiment on every call

Human handoff included

Every Voice conversation can escalate to your team in one click, with the transcript, Cognify record, open tickets and an AI summary attached.

Cognify writes back automatically

Contacts, tags, tickets, deal stages and bookings update in our own Cognify CRM as the conversation happens — no connector in between.

Booking without leaving Voice

Live availability, deposits and reminders handled on the call. No callbacks, no forms, no drop-off.

Platform

The same capabilities on every channel

AI agent trained on your business

Point it at your website, catalogue, PDFs and help centre. It learns your tone, policies and edge cases — no scripting required.

Visual flow builder

Drag-and-drop journeys with conditions, delays, A/B splits and webhooks when you want deterministic control over the AI.

Intent, sentiment and language detection

Route by what the customer means, not what they typed. Replies in 90+ languages, matched to the language they wrote in.

Guardrails and approvals

Topic blocklists, refusal rules, confidence thresholds and optional human review before sensitive replies go out.

One shared inbox

Every channel in a single queue with assignment, collision detection, internal notes and @mentions.

Handoff that keeps the context

Agents inherit the transcript, Cognify record, open tickets, order history and an AI summary the moment a conversation lands.

Free plan · no card

Put an AI agent on every channel this week

Messenger, WhatsApp, Instagram, Telegram, Viber, web chat, email and voice — with human handoff, the Cognify CRM, ticketing and booking built in. Live in 10 minutes.

  • One AI model on every plan — 1 message = 1 message, no credit multipliers.
  • Human handoff from day one, with full context in the shared inbox.
  • Cognify CRM and Flux built in — no extra subscriptions to stitch together.
  • SOC 2 Type II and GDPR with EU, US and APAC data residency.